Privacy Policy

The Expression Lab

Last updated: 21/01/2026

 

1. Introduction

The Expression Lab is committed to protecting your privacy and personal data. This Privacy Policy explains how your personal information is collected, used, stored, and protected when you visit this website or use my services.This website is built and hosted using **Wix.com Ltd**.

I comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable international data protection laws.

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2. Who I Am (Data Controller)

Business name: The Expression Lab
Business structure: Sole Trader
Location: United Kingdom
Email: [exprelab@gmail.com]

I am the data controller responsible for your personal data.

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3. Website Platform – Wix

This website is hosted on Wix.com Ltd. Wix provides the online platform that allows me to present services and collect enquiries.

Your data may be stored through:

• Wix’s data storage

• Wix databases

• Wix applications

Wix stores data on secure servers behind a firewall and complies with applicable data protection regulations.

For more information, you can review Wix’s own Privacy Policy.

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4. What Personal Data I Collect

a) Contact & Enquiry Forms (Wix Forms)

When you submit a form on this website, I may collect:

• Name

• Email address

• Country or location

• Any message or information you choose to provide

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b) Client Information (if you use my services)

If you engage my services, I may collect:

• Intake or onboarding information

• Communication records

• Session-related notes

• Emergency contact details (if provided)

Only information that is necessary and relevant is collected.

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5. Special Category Data

Some services involve reflective discussion around wellbeing, emotions, or personal experiences. This information may be considered special category data under UK GDPR.

This data is:

• Collected only with your explicit consent

• Used solely to provide the agreed service

• Stored securely and confidentially

I do not provide therapy, counselling, diagnosis, or medical treatment.

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6. How Your Data Is Used

Your personal data is used to:

• Respond to enquiries submitted via Wix forms

• Provide agreed services

• Communicate regarding sessions or workshops

• Maintain appropriate records

• Meet legal, tax, and insurance obligations

• Improve website functionality and service delivery

Your data is never sold or used for unrelated marketing purposes.

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7. Legal Basis for Processing

I process your personal data under the following lawful bases:

• Consent – when you submit a form or provide information voluntarily

• Contract – to deliver agreed services

• Legal obligation – accounting, tax, and regulatory requirements

• Legitimate interests – operating my business professionally and safely

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8. Cookies & Analytics (Wix)

This website uses cookies provided by Wix to:

• Ensure website functionality

• Improve user experience

• Maintain security

• Analyse site performance (if analytics are enabled)

You can manage or disable cookies through your browser settings. By continuing to use this website, you consent to the use of essential cookies.

If additional analytics or tracking tools are used, a cookie banner may be displayed.

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9. Sharing Your Data

Your data is not shared with third parties except where necessary, including:

• Wix (website hosting and forms)

• Payment processors (e.g. Stripe, PayPal), if used

• Professional advisers (e.g. accountant, insurer)

• Legal or regulatory authorities, if required by law

All third parties are expected to comply with data protection laws.

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10. International Data Transfers

Wix may store data on servers located outside the UK and EEA. Where this occurs, appropriate safeguards are in place to ensure compliance with UK GDPR standards.

By using this website, you acknowledge that your data may be transferred internationally under these safeguards.

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11. Data Retention

Personal data is retained:

• Only for as long as necessary

• In line with legal, tax, and insurance requirements

Data is securely deleted when no longer required.

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12. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (where applicable)

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact me using the details above.

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13. Children’s Data

This website and services are intended for adults. I do not knowingly collect personal data from individuals under 18 without appropriate safeguarding measures and consent.

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14. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on this website.

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15. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact:

Email: Exprelab@gmail.com